Clerestory Consulting LLC

Clerestory was founded five years ago by senior partners from Bricker & Associates who previously held leadership positions at firms such as IBM, Price Waterhouse, Platinum Technology, Cambridge Technology Partners, Gemini Consulting, and Keane Consulting Group. Clerestory partners have led, advised, or managed more than $4 billion in projects for market leading clients.
	Linda B. Toops Linda B. Toops Linda Toops is a leading authority in business operations improvement. Her projects align employee behavior with corporate strategy at companies undergoing large-scale change. She is a coach to executives seeking expertise in maximizing the success and profitability of business transformations. Ms. Toops career began at IBM. She joined Bricker & Associates in 1992 and coauthored the firm’s methodology. When Bricker was acquired in 1998, Ms. Toops was named President, Keane Consulting Group and Senior VP, Keane, Inc. In 2003 Ms. Toops founded Clerestory Consulting LLC. Ms. Toops is a trustee of the Goodman Theatre and a board member of Illinois Business Consulting at the University of Illinois. Ms. Toops is also a member of The Executives’ Club of Chicago.
	Robert Balon Robert Balon Robert Balon has an extensive background leading companies through significant change. Specific areas of expertise include managing large, complex projects and driving value from major investments in technology. He has led innovative engagements in a variety of industries, including financial services, manufacturing, healthcare, media, entertainment, and government. Mr. Balon advises corporate boards and executives on ensuring critical initiatives deliver results. Before founding Clerestory Consulting LLC in 2003, Mr. Balon was formerly a Senior Vice President of Bricker & Associates and Keane Consulting Group. Mr. Balon also held prior leadership positions with Price Waterhouse and Pansophic Systems. He holds a BS in Industrial Engineering from Purdue University and is a member of the National Association of Corporate Directors and The Executives’ Club of Chicago.
	Michelle D. Kerr Michelle D. Kerr Michelle Kerr is sought for her expertise in organizational development and human resources process design. Her projects have covered a wide variety of industries, including financial services, manufacturing, information technology, and professional services. Before founding Clerestory Consulting LLC, Ms. Kerr held leadership positions at Bricker & Associates, Platinum Technology, and UARCO. At Bricker, she created and refined portions of the firm’s methodology, led organizational development, training, and recruiting. She holds a BS in Marketing from Ball State University and a Masters degree in Organization Design from Loyola University. Ms. Kerr is the President of the Junior League of Chicago and a member of The Economic Club of Chicago.
	Daniel J. Rustin Daniel J. Rustin Daniel Rustin has 25 years of experience in strategic planning, business process redesign, project management, and executive coaching. Mr. Rustin’s portfolio of successful initiatives includes groundbreaking projects with electronic trading firms, financial institutions, media/entertainment companies, and government agencies, including the U.S. Department of Defense. Currently a Principal of Clerestory Consulting LLC, Mr. Rustin formerly led the Global Financial Services Practice for Keane, Inc., and was Client Partner at Cambridge Technology Partners. He also held prior leadership positions at Technology Solutions Company, Gemini Consulting, and the Chicago Mercantile Exchange. Mr. Rustin has a BBA from the University of Iowa and an MBA from the J.L. Kellogg Graduate School of Management, Northwestern University. He is a member of The Executives’ Club of Chicago and the University of Iowa Letterman’s Club.
	John Wick John Wick John Wick has more than 30 years of experience implementing process and technology change. He specializes in customer facing processes for financial service companies and financial processes for companies in a variety of industries. Mr. Wick has led successful engagements and transformation efforts with global banks, insurance companies, service bureaus, and manufacturers. Before founding Clerestory Consulting LLC, Mr. Wick was the Chief Financial Officer for Bricker & Associates and Keane Consulting Group. He is also the former President of a private accounting firm, serving as a Certified Public Accountant (CPA) and a Certified Information Systems Auditor (CISA). Mr. Wick holds a BA in Accounting from North Central College and is a Six Sigma Black Belt.