Companies, like yours, spend a lot of time, money, and resources on software development and deployment, but not nearly as much time focusing on end user adoption. You can hire developers for IT solutions and a system integrator to deploy and manage software, but neither of those resources is ideal to create the highest value training for your end users. End users, after all, are not generally hired based on their proficiency with a specific type of software; end users are hired for the business skills they will apply in a specific role. Using software is just one part of that. All organizations, therefore, face a challenge in ensuring that their end users can use software effectively.
When you’re responsible for a training program, the urge to launch right into development is strong. However, if you don’t take the time to create a role-based training plan first, your investment could be in jeopardy. An organized training plan is the best way to ensure that nothing is overlooked during development and that there will be no surprises during the rollout of your training.
When effective and affordable training is the goal, a training plan is essential. Below are three areas that you should make sure to include in your plan.
With these three components of a solid training plan, you will be able to keep your business objectives in mind and create customized training that is instructionally sound and effectively delivered to produce measurable results. Your training plan will determine the highest value training that you can develop and deliver while working within your budget.